Civic Operations

Citizen

reports a problem, then sees what happened to it
311Brooklyn
Call 911

This sounds like an emergency.
311 cannot send help.
Nothing has been filed.

What is wrong, and where?

What the system checks

Try it

City desk

what to do first, and why
Open today
412
Crew travel saved
18%
Wasted trips avoided
37

Queue

#ProblemHow urgentStatus

Top reporters this month verified reports

Opt in, nicknames only. It counts the reports a crew confirmed, and never shows anyone's credibility score.

Why this order

Tonight

🌧 Heavy rain forecast.
Expect about 46 drain reports in Brooklyn, instead of the usual 19.
Drain reports rise about five times on heavy-rain days, so crews can move early.

Crew

drainage van, Brooklyn

Today's routewaiting

Prospect Park Depot
No route yet. The city desk sends the crews.

Stops

Mockup for the 28 Sep presentation. Sample data.